SHIPPING & DELIVERY
- Same day shipping on most in-stock items received by 12:00 noon (central time)
- Orders placed during weekends or official public holidays will be shipped the first following business day.
- **Sale items, closeouts/clearance and promotional offers do not qualify for any additional discounts ie: newsletter sign-up or birthday coupon. Some coupons may not be combined. Free Shipping promotions may not be combined with discounted, sale or promotional offers or closeout items.
- All orders are processed with our Priority Service. Expected delivery is between 1-5 business days depending on carrier provider.
- Expedited or Special Services available, please contact us for a quote (ie: 2-Day, Next Day, UPS)
- Drop-Ship: Includes items shipped directly from the manufacturer to your doorstep, barn or horse show facility. All drop-ships will incur an additional $5.00 drop-ship fee (please email us for drop-ship orders before completing your purchase)
- Special-Order: Special orders or Pre-Pay orders are welcome, please contact us for a quote. These items typically ship within 5-7 business days from ordering. If it appears shipping will take longer based on the manufacturer, you will be notified via email.
- Please do not count weekends and holidays as transit days
- We ship to the United States via USPS, UPS or Fedex at our discretion (International shipping is not available at this time)
We want you to be delighted with your purchase! If for some reason you are not 100% satisfied with your merchandise, please contact us so that we have an opportunity to make it right.
• New, unopened, non-edible items may be returned within 30-days of purchase (buyer pays return shipping and 15% restocking fee)
• Exchanges for size/color will not incur a restocking fee (buyer pays return shipping)
• Please email us for a Return Authorization Number before you send an item back
Deep discount and closeout items are ‘final sale – no returns’
TRACKING YOUR ORDER
Tracking numbers are provided on all orders
100% SECURE ORDERING THROUGH PAYPAL
Your privacy is important to us. We will not share your personal information or sales history with any outside parties.